SECURE NETWORK
SOS CANADA recognizes the need to build safe and secure programs that allow clients to complete complex forms and applications in a secure environment, eliminating the liabilities associated with a breach in The Personal Information Protection and Electronic Documents Act. It is for this reason that our Network Operations Center is state of the art.
SOS Canada Network Operations Center
SOS Canada uses only top of the line DellTM high performance equipment and servers. Our network infrastructure is a 100% CiscoTM network. We use Cisco routers and Cisco switches.
We maintain our network using advanced Internet tools such as load balancing, clustering, firewalls, cache, data storage devices, etc. We use only up-to-date powerful servers. Unlike some low-end pardon and waiver companies, we do not use 3rd party servers or data centers, or 3rd party hosting companies where the information that you are inputting can be readily compromised due to the shared environment of these servers. In such cases where other pardon companies are hosting on shared environments, your information at retrieval is at risk of being lost or stolen. We own and operate our own equipment and facilities. This has an obvious security advantage.
Power
The SOS Canada data centers are supplied with triple power feeds. In the event of a power outage, the data centers are equipped with 1500 KVA ONAN diesel generators. The data centers also use MGE data center Uninterruptible Power Supply (UPS). The UPS's has been installed to constantly monitor and regulate the quality of power coming from the wall so that equipment always receives the clean 120-volt power for which it was designed.
Cooling
The SOS Canada data centers are protected by redundant Liebert indoor cooling systems and are kept at an optimal temperature. These cooling systems provide precise, reliable control of room temperature, humidity, and airflow that improves operating conditions for sensitive electronic equipment.
Fire
SOS Canada data centers are engineered to be protected from fire damages. They have concrete floors, all steel ceilings, fire proof walls, and steel framed racks. There is no flammable material inside the data center area.
Our data centers are equipped with zoned, dry-pipe, pre-action sprinkler systems requiring two or more sensors to activate to prevent accidental discharge. We use state-of-the-art VESDA system for fire monitoring and protection.
Security
There are four levels of security for physical access to securely hosted servers and equipment at SOS Canada data centers. The first level is code access to the building. Everyone will need a private code or someone with a code to assist you to get into the building.
The second level is biometric access to the floor. SOS Canada data center staff or data center visitors will need to pass a biometric palm scanner to gain access to internal offices.
The third level is the card reader access to the server area. All access information such as 'who and when' gained access to the server area are logged. Security manager can review such access information at anytime. The fourth level is locked cabinets for securely hosted servers. Keys are required to open such locked cabinets. In addition to four level physical access control, the data center is also monitored by security cameras and data center staff 24x7.
SOS Canada data center network security is a combination of firewalls on network routers and switches, dedicated network firewalls, and software firewalls on each server. Data transfers can be secured by VPN, SSL, and SSH.
SOS Canada Network
To ensure SOS Canada online forms and applications get to our clients fast, our data center is directly linked to the world's best Internet backbones such as UUNET(MCI)TM, SprintTM, AT&TTM, Level 3TM, and QWestTM. Our data centers are currently linked to 5 of the top Internet backbones.
